Kolormaster - Belfast, Ireland

1.0
1 Review
Company name
Kolormaster
Location
Unit 23a, Kennedy Centre, Belfast, County Antrim, Ireland
Contact number
048-90616552 (ROI)

028-90616552 (NI)
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Reviews

1 Review
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1.0
Terrible customer service when there’s a problem
After spending £325 in a month, I was unhappy with one £15 product. Manager Sean and owner Bumper said THEY thought it was ok. What I thought didn’t matter, so no replacement. When I asked for a receipt, Sean told me he had other customers and couldn’t “drop everything for me” (They could drop everything when taking my £325 though). The real test of good customer service is not when customers are happy, but when they’re not and Kolormaster failed miserably. I’d also recommend checking costs. I got charged £25 for about 10-12 photos and some were so poor I couldn’t use them (Snappy Snaps was much cheaper and better quality). Their Facebook profile banner states ‘Support local business’ but I won’t be supporting this local business again. They no longer permit reviews on their Facebook and that speaks volumes.

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