EdgeTier - Dublin, Ireland

EdgeTier is revolutionizing customer service by providing high-quality analytics products and services in the areas of customer service, customer simulation, and analytics services. With cutting-edge analytics, machine learning, automation, and artificial intelligence technology, EdgeTier is helping customers get faster response times, better service, and faster time to resolution. Arthur, EdgeTier's automated agent assistant, works seamlessly with customer service agents to answer customer queries quickly and accurately while still maintaining a personal touch. By using Arthur, contact centres are seeing an average reduction of up to 80% in handling times for inbound customer queries. Join EdgeTier and revolutionize your contact centre now!